SERVICES OFFERED BY LOANBUILDER
Loan Builder
issues short-term
business loans. While many other
business financiers offer similar funding, Loan Builder stands out from the pack
for a few reasons: the loans are relatively inexpensive, borrowers don’t have
to pay an origination fee (or any other upfront fees), and borrower
requirements are low.
HOW IS LOANBUILDER DIFFERENT FROM PAYPAL LOAN?
Loan Builder and
PayPal Business Loans are one and the same. In fact, you may notice that when
you begin the application questionnaire, the service is called PayPal Business
Loan instead of Loan Builder. At one point there had been plans to phase out
the Loan Builder brand name, but that hasn’t happened yet.
HOW IS LOANBUILDER DIFFERENT FROM PAYPAL WORKING CAPITAL?
PayPal
Working Capital is another
business loan service offered by Loan Builder’s parent company. Like Loan
Builder, PayPal Working Capital provides short-term business loans.
PayPal Working Capital is a useful tool, but it’s only available to
PayPal sellers. By contrast, Loan
Builder can be used by most businesses — PayPal sellers or otherwise. Loan
Builder also offers higher possible borrowing amounts, and the amount merchants
can borrow is based on the business’s entire revenue (not just its PayPal
sales). Check out the next section to see if you have a good chance to qualify
for a Loan Builder loan.
LOANBUILDER BORROWER REQUIREMENTS
Loan Builder has
pretty relaxed borrower qualifications, but its list of ineligible industries
is rather lengthy and includes attorneys, nonprofits, financial services, and
others. Below are the minimum requirements your business must meet to have a
good chance of qualifying for a Loan Builder loan:
Time In Business:
|
9 months
|
Business Revenue:
|
$42,000 per year
|
Personal Credit Score:
|
620
|
Ineligible Industries (click to expand)
Your business must
also be based in the United States. Additionally, you must not have any active
bankruptcies.
LOANBUILDER INTEREST RATES & FEES
Rating: Good
Borrowing Amount: |
$5,000-$500,000 |
Term Length: |
13-52 weeks |
Borrowing Fee: |
One-time fee of 2.9%-18.72% of the borrowing
amount |
Origination Fee: |
None |
Effective APR: |
Learn more |
Collateral: |
UCC blanket lien |
Here are the current
rates and fees for Loan Builder loans:
Loan Builder loans are
available up to $500,000 for qualified borrowers. Loan Builder rates are
one-time fees ranging from 2.9% to 18.72% of the borrowing amount. While no
specific collateral is required to qualify, a blanket lien is required as a
condition of receiving a Loan Builder business loan.
Loan Builder borrowing
fees are usually not too high. However, the loans have relatively short
repayment terms, making for large weekly payments.
Loan Builder expresses
the cost of the loan as a Total Interest Percentage. Determining your borrowing
fee is easy — simply multiply the Total Interest Percentage by the borrowing
amount. For example, if you are borrowing $100,000 and you have an interest
percentage of 10%, you will have a borrowing fee of $10,000. In total, you
would have to repay $110,000. Note: The Total Interest Percentage is not the
same thing as an interest rate or APR. Unlike interest, which accrues over the
life of the loan, Loan Builder’s borrowing fees are only calculated once and
stay the same for the loan term.
Notably, Loan Builder does not charge an origination (or similar) fee, so you won’t have anything deducted from the
amount of money you receive. Aside from potential late or NSF fees, the fixed
borrowing fee is the only fee you will be charged. As for Loan Builder’s
borrowing fees, they are not expensive, but they’re not the cheapest either,
and could potentially be as high as 18.72% of the borrowing amount. The
repayment term is pretty short, with a maximum term of 52 weeks, which means
that it’s not a viable long-term financing option, and each weekly
repayment will be significant.
Repayment is
hands-off. Each week, Loan Builder will deduct a fixed amount from your
business bank account via an automated clearing house (ACH). It’s worth
mentioning that many of Loan Builder’s competitors withdraw payments daily,
making Loan Builder’s system a little easier than most to plan for. You can pay
the loan off early without penalty if you choose, but unfortunately, there’s no
monetary benefit to doing so.
Loan Builder does not
require any specific collateral, but like many online lenders, Loan Builder
does require a UCC-1
blanket lien.
APPLICATION PROCESS
Rating: Excellent
Loan Builder has a
quick and easy application process.
The first step is to
fill out an online prequalification form. You can choose to sign in using your
PayPal account (in which case Loan Builder will already have some of your
information) or as a guest. The application has five steps: Contact Info,
Personal Info, Business Location, Business Details, and Verify Identity. In
all, Loan Builder advertises that this form only takes five to ten minutes to
complete.
Here is the type of
information you’ll have to provide in each step (note that the information
might vary based on your type of business):
·
The first step is Contact Info, in which you must supply contact information, such as your name,
email address, phone number, and intended use of the loan proceeds.
·
Next is Personal Info, in which you must
supply your home address and personal phone numbers.
·
For Business Location, you will have to submit your business address
and business phone numbers.
·
For Business Details, you’ll supply relevant
information, such as your business entity type, trade name or DBA, state of
incorporation, annual business revenue, business start date, number of
full-time employees, and business industry and sub-industry.
·
On the final section of the loan application, Verify Identity, you will include information such as your date
of birth, SSN, what percentage of the business you own, and your federal tax
ID. Loan Builder will use this information to perform a soft pull on your
credit, which will give the lender a sense of your credit history. Supplying
this information will not affect your personal credit
score.
WHAT HAPPENS AFTER I APPLY ONLINE?
On submitting the
application, Loan Builder will let you know if you’ve been approved to continue
the process or not. To determine eligibility, Loan Builder evaluates your
business’s financials and overall health as well as your personal credit
history. If preapproved, you will receive estimated rates and fees, and you
will be able to customize your borrowing amount and term length.
When you have settled
on your terms, you will have to complete a full application. The documentation
required varies based on your business’s situation, but you should expect to
submit various documents, such as recent bank statements. In this stage, Loan
Builder will perform a hard check on your credit, which might have a small
impact on your credit score. If approved for a loan, you must electronically
sign a contract before receiving your funds.
I GOT A LOAN FROM LOANBUILDER. NOW WHAT?
On approval, Web Bank
(the bank responsible for originating Loan Builder loans) will deposit the
funds into your bank account. If your loan is approved before 5 PM EDT on
Monday through Friday, the funds will generally transfer the next business day.
If you are approved later than 5 PM, or during a weekend, the transfer might
take a little longer.
To repay, Loan Builder
will automatically deduct payments every week. You will be able to choose the
day of the week on which payments are withdrawn.
LOANBUILDER DECLINED MY LOAN. NOW WHAT?
If your loan gets
declined, Loan Builder will let you know immediately, and it will follow up via
email a few days later with additional details and reasons. Applicants who
didn’t qualify can try again after 30 days have passed.
SALES & ADVERTISING TRANSPARENCY
Rating: Fair
Over the past two
years, Loan Builder has sharply cut back on the amount of information it
provides upfront to prospective borrowers. There’s still an FAQ that provides
some general information about how Loan builder works, but you won’t find much
information about rates and precise terms. The PayPal Business Loan page provides
the same information in a slightly different format.
You can check your
eligibility quickly by filling out a questionnaire, but this requires you to
submit contact information.
CUSTOMER SERVICE & TECHNICAL SUPPORT
Rating: Good
Customer service is available
by phone Monday through Saturday. Support is also reachable via email and
social media. There is no live chat feature, however.
Though customers in
the past have complained about the difficulty of reaching a customer support
representative, Loan Builder appears to have taken great pains to improve its
customer service experience, and most recent reviews of the company’s customer
experience are positive.
LOANBUILDER REVIEWS, COMPLAINTS, & TESTIMONIALS
Rating: Good
NEGATIVE REVIEWS & COMPLAINTS
As a PayPal service,
it’s difficult to disambiguate PayPal’s loan services from all their other
operations. Before being absorbed by PayPal, Loan Builder was a product of
Swift Capital. Swift Capital’s Better Business Bureau profile is still where a
lot of complaints about Loan Builder seem to go on the BBB site, so it’s worth
looking there if you don’t want to sift through hundreds of PayPal complaints.
Swift Capital isn’t accredited with the BBB, but has an A+ rating on the site
with 21 complaints closed in the last 3 years. It also has a healthy presence
on Trust pilot with a 4.7/5 score with 5,336 reviews. Still, there are some
negative reviews out there. Here’s a rundown of the complaints against this
service:
·
Unforeseen
Roadblocks: Some customers, either
due to miscommunication or mishap, said the application and funding experience
turned out to be more complicated than anticipated.
·
Confusing
Terms: Though sometimes due
to unfamiliarity with short-term loan terminology, some customers found
themselves unprepared to meet the terms.
·
Short Repayment
Terms: Repayment must take
place in a maximum of 12 months. That’s not a long time. The weekly repayments
will be much higher than they would be if you got a more extensive term length.
·
Inflexible: Some complaints focused on the inflexibility
of Loan Builder’s terms when they ran into difficulty meeting the payment
schedule.
·
COVID-related
Issues: Many of the more
recent complaints involve difficulties repaying during the 2020-2021 global
pandemic, as well as confusion surrounding PPP
applications.
POSITIVE REVIEWS & TESTIMONIALS
Loan Builder has
several testimonials on its website, a lot of positive reviews on Trust pilot,
and a few positive experiences on the BBB. Customers usually like the
following:
·
Fast Time to
Funding: Despite the costs of
doing so, being able to get capital fast has its virtues.
·
Helpful Customer
Service: For the most part,
customers appear to be satisfied with the service and support offered.
·
Weekly Repayment
Terms: Most MCA and
short-term loan providers deduct a portion of your sales every day. For many
businesses, weekly deductions are much easier to handle.
·
Transparent
Fees: Loan Builder has few
surprises as far as fees go, which is somewhat rare for this type of product.
FINAL VERDICT
Loan Builder’s loans
are fast, easy, and a little more flexible than your average fintech business
loan. PayPal’s move away from transparency over the last two years is puzzling,
and definitely a step in the wrong direction, but the service remains among the
better short-term loan offerings out there.
While some borrowers
might want to look for a loan with longer repayment term lengths, Loan Builder
has a lot to offer the right type of business. In other words, if your business
needs a short-term infusion of capital, or you can’t qualify for financing
elsewhere, Loan Builder is worth including in your comparisons.
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